24 Telecounselor Jobs at Atlas On Line – Apply Now

About the Company

Atlas On Line, a subsidiary of Royal Air Maroc, is a Customer Relationship Management center specializing in telemarketing, customer support, remote sales, and after-sales service for the airline industry. The company is known for its high standards and professional environment.

Job Details

Atlas On Line is recruiting 24 telecounselors (Téléconseillers) to handle inbound calls from English-speaking clients. The position is based in the Grand Casablanca-Settat region and is offered under a contract (Recrutement sous contrat).

Key Responsibilities

• Answer inbound calls, identify customers, and process their requests.
• Analyze customer needs and provide appropriate advice and assistance.
• Meet sales targets and handle complaints effectively.

Required Profile

• Minimum Bac+2 (DEUG, License, or equivalent).
• Good command of French.
• Proficiency in a second language: English, German, or Italian.
• Excellent interpersonal skills, active listening, communication, and teamwork.

How to Apply

Send your CV by email to: rh_aol@atlasonline.ma before June 1, 2026, at 4:30 PM. The exam date will be announced later.

Application Tips

Tailor your CV to highlight language skills and customer service experience. Prepare for an interview that may focus on communication and problem-solving abilities.