24 Teleadvisor positions at Atlas On Line, subsidiary of Royal Air Maroc

Job Opportunity as a Teleadvisor at Atlas On Line

Atlas On Line, a subsidiary of Royal Air Maroc, is announcing the opening of applications for 24 teleadvisor positions. This role presents a unique opportunity to join a dynamic team within a customer relationship management center specialized in the air transport sector. The workplace is located in the Grand Casablanca-Settat region, providing a stimulating professional environment in the heart of Morocco's economic capital.

Responsibilities of the Teleadvisor Position

The successful candidate will be responsible for a range of essential tasks focused on delivering exceptional customer service. These duties include receiving, identifying, and processing customer inquiries. Additionally, the teleadvisor will analyze customer needs to provide appropriate advice and assistance, while ensuring sales targets are met and complaints are handled efficiently. This role involves direct interaction with clients, making effective communication skills crucial.

Required Qualifications and Skills

Candidates must hold a minimum of a two-year university degree, such as a DEUG, license, or equivalent. Proficiency in French is essential, along with mastery of a second language among English, German, or Italian. The ideal candidate possesses excellent interpersonal skills, strong active listening and communication abilities, and the capacity to work effectively in a team. These combined qualities help create positive customer experiences and enhance the company's reputation.

About Atlas On Line

Atlas On Line is a specialized customer relationship management center offering various services including telemarketing, customer support, remote sales, and after-sales service. As a subsidiary of Royal Air Maroc, it operates within the air transport sector, giving employees the chance to familiarize themselves with a dynamic and evolving industry. The company adheres to high customer service standards, making it an ideal work environment for those looking to develop their skills in this field.

Application Process and Deadlines

Applications for this position are submitted online via the "emploi-public" platform, where candidates must upload their resumes. The application deadline is April 29, 2026, at 4:30 PM. Please note that the exam date will be announced later. For inquiries or application submissions, you can contact the company via email at Rh_Aol@Atlasonline.Ma. We advise candidates to apply early to ensure their applications are considered.

Tips for Applicants

To maximize your chances of success, we recommend preparing a clear and concise resume, highlighting previous experience in customer service or telephone sales. Practicing for phone interviews and understanding the airline company's culture can provide an additional advantage. Remember that language and communication skills are critical for this role, so be sure to emphasize them in your application. Working as a teleadvisor requires patience and flexibility, so be prepared to face daily challenges with a smile.