24 Teleconsultant positions with Atlas On Line subsidiary of Royal Air Maroc

Teleconsultant Position with Atlas On Line, Royal Air Maroc Subsidiary

Atlas On Line, a customer relationship management center owned by Royal Air Maroc, announces the opening of applications for 24 teleconsultant positions in the Grand Casablanca-Settat region. This opportunity is aimed at individuals holding a minimum of Bac + 2 and proficient in French along with a second foreign language.

Company and Position Information

Atlas On Line is a company specialized in telephone-based customer relationship management, operating in telemarketing, customer support, remote sales, and after-sales service. As a subsidiary of Royal Air Maroc, it particularly focuses on the air transport sector. The company is seeking motivated individuals to join its team as English-speaking customer service representatives in call reception.

Key Responsibilities of the Position

New employees will be tasked with the following responsibilities:

• Ensuring customer reception, identification, and request processing.
• Analyzing customer needs to provide appropriate advice and assistance.
• Achieving sales targets and handling complaints.

Requirements and Conditions

To be eligible for this position, you must meet the following conditions:

• Minimum Bac + 2 (DEUG, license, or equivalent).
• Good command of French.
• Proficiency in a second language: English, German, or Italian.
• Excellent interpersonal skills, good active listening and communication abilities, and teamwork capacity.

Application Information

Applications are submitted online through the emploi-public website, with a deadline set for March 12, 2026, at 4:30 PM. Please send your CV to the email address: Rh_Aol@Atlasonline.Ma. The exam date has not been announced yet and will be communicated later.

Tips for Applicants

To enhance your chances of securing this position, ensure your CV highlights your communication and language skills. Prepare for a potential telephone interview, as the nature of the work requires strong communication abilities. Remember that this position demands the capacity to work under pressure and handle various types of customers.