Inspector Head of Service at Entraide Nationale – 1 position

About the Position

The National Mutual Aid (Entraide Nationale) announces the opening of applications for the position of Inspector with the grade of Head of Service (1 position) within its Inspectorate. This opportunity is open to employees of the institution who meet the legal requirements.

Eligibility Conditions

First Category

• Be classified at least as an Attaché of the 2nd grade (scale 11) or equivalent.
• Hold a diploma or certificate allowing access to the grade of Attaché of the 3rd grade or equivalent.
• Have at least 2 years of actual service as a civil servant or 3 years for contract agents.

Second Category

• Employees currently performing the duties of Head of Service or equivalent may apply.
• Employees classified as Attaché of the 1st grade or equivalent, with at least 15 years of actual service, including 4 years in the aforementioned grade.

Key Responsibilities

• Prepare the annual action plan for the Inspectorate.
• Ensure follow-up of complaints and dispute settlement requests, and process them within deadlines.
• Conduct investigations and carry out periodic inspection missions.
• Monitor and control various central and external services.
• Guarantee the effectiveness of public service, professional ethics, and transparency.
• Prepare the annual inspection report.

Required Skills

• Proficiency in internal audit and control management.
• Knowledge of administrative procedures and applicable laws.
• Communication and administrative writing skills.
• Leadership, data analysis, and reporting skills.
• Negotiation and communication skills.
• Ability to work under pressure and make quick decisions.
• Professional integrity and ethics.
• Maintaining confidentiality of files.
• IT skills and familiarity with information systems (ERP).
• Facilitation of meetings.

How to Apply

The application file must include:

• A signed application letter.
• A CV detailing qualifications, training, and professional experience.
• A proposed action plan for managing and developing the service.
• Certified copies of diplomas or certificates allowing access to the grade of Attaché of the 3rd grade or equivalent.

Submit the complete file to the central administration of the National Mutual Aid at: 20, rue El Mariniyine, Hassan, BP 750 Agdal, Rabat, before July 24, 2026, at 4:30 PM.

Note: Any incomplete file or file submitted after the deadline will be rejected.

Selection Process

After reviewing applications, a list of eligible candidates will be announced for an interview before the appointed committee. Final results will be published after approval by the Director of the National Mutual Aid on the institution's website (www.entraide.ma) and the public employment portal (www.emploi-public.ma).

Application Deadline

The deadline for applications is July 24, 2026, at 4:30 PM. Candidates are advised to prepare their files in advance and download the application form from the National Mutual Aid website or the public employment portal.